Fraud Alerts

Alabama ONE Fraud Alerts

Giving you everyday peace of mind

Our new Alabama ONE Fraud Alerts offers you the best in fraud detection and protection by automatically alerting you - by text, email, or phone call - when unusual activity is detected.

Our new program actively scans for unusual activity on your account and alerts you if something seems off, giving you the opportunity to personally stop fraud before it happens. The alerts come to you via your preferred method of communication – text, email, or phone call – and give you basic information about the transaction being made on your account.

In most cases, you won’t have to do anything, and your transaction will process as normal. In some cases, you will need to verify the transaction is you by replying to the alert.

If you receive an alert and the activity is fraudulent, please contact our TEAM at (800) 381-7328.

For these alerts to work, it is important we have your correct contact information on your account. For business cards, you will need to provide contact information for the individual cardholder. To update and/or verify your contact information, please call our TEAM at (800) 381-7328.