COVID-19 Updates

COVID-19 Information Portal

Coronavirus: An important message on branch access from ARECU, a division of Alabama ONE

We are grateful for your partnership and trust that you place in us and want to assure you that contingency plans are in place to respond and minimize your potential impact from this situation. Your wellness and financial well-being mean the world to us and we will continue to provide updates on the steps we are taking to keep our Alabama ONE members and TEAM members safe, secure, and healthy. We are ONE.Together.

UPDATE (7 July 2021)

Relying on updated direction from the CDC related to mask guidelines, we have relaxed our mask requirement in all branches. You are welcome to wear a mask when visiting one of our branches if you choose, but are not required to.

We remain committed to safely serving you and will continue to practice social distancing guidelines at all times for your safety and the safety of our TEAM.

UPDATE (12 March 2021)

Effective May 19, 2020 the following select branch lobbies will resume full-service operations:

  • Alabama ONE Main Office – 1215 Veterans Memorial Parkway Tuscaloosa, AL 35404
  • Alabama ONE Northport location – 1501 McFarland Blvd Northport, AL 35476
  • Alabama ONE Skyland East location – 3700 Skyland Blvd East Tuscaloosa, AL 35405
  • Alabama ONE Taylorville location – 6822 Highway 69 South Tuscaloosa, AL 35405
  • Alabama ONE Fayette location – 1678 Temple Avenue North Fayette, AL 35555

The following branch locations will continue to offer drive-thru only service until further notice:

  • Alabama ONE B.F. Goodrich location – 4520 21st Street Tuscaloosa, AL 35401
  • Alabama ONE Jack Warner location – 1000 Jack Warner Pkwy Tuscaloosa, AL 35404
  • Alabama ONE Skyland West location – 70 Skyland Blvd E Tuscaloosa, AL 35405
  • Alabama ONE Rice Mine location – 4606 Rice Mine Rd. NE Tuscaloosa, AL 35406
  • Alabama ONE Highway 43 location – 4750 Rose Blvd Northport, AL 35476
  • Alabama ONE Carrollton location – 194 Reform Street Carrollton, AL 35447
  • Alabama ONE Mt. Vernon location – 945 Coy Smith Highway Mt. Vernon, AL 36560

Our ARECU location, located at 340 TechnaCenter Parkway, Montgomery, AL 36117, will continue to operate digitally. Please call our ARECU TEAM at (800) 381-7328 or our Alabama ONE Contact Center at (800) 205-0110 for assistance.

Our interactive teller machine (ITM) located at the Gordo branch at 313 South Main Street, Gordo, AL, is also available. We also have Home Branch Online Banking available and our e-ONE mobile app for 24/7 access to your account. If you are not already enrolled in Home Branch online banking, it’s easy to sign up. Simply click here to enroll.

Click here for branch addresses and hours of operation, plus ATM and ITM locations.

Beware of COVID-19 Scams

In the midst of these challenging times, scammers are still looking to take advantage of people; from fake emails and text messages to robocalls and counterfeit charities.

If you receive a phone call, text message, or email promising access to the COVID vaccine for a fee, it is a scam and do not share your personal or financial information with that individual.


No one should ask you to pay for early access to the COVID vaccine.

No one should ask you to place your name on a "recipient list" to receive the COVID vaccine.

We will continue to share fraud alerts and updates to help keep you and your finances safe.

The Federal Trade Commission has shared numerous tips on how you can protect yourself from COVID-19 scams.


Additional Resources

"Work Hard, Work Smart, Work Safe" playbook for local businesses, from The Chamber of West Alabama

Care [dot] com Blog Post for Caregivers and Care Seekers

Centers for Disease Control COVID-19 Portal

WHO COVID-19 Portal

Alabama Public Health COVID-19